FAQs

1. How can I place an order?
To place an order, simply browse our products, add your favorite items to the cart, and click on Buy Now or Checkout. Follow the steps to complete your payment securely.

2. What payment methods do you accept?
We accept payments through Razorpay, UPI, Debit/Credit Cards, Net Banking, and Wallets like Amazon Pay and PhonePe.

3. How long will delivery take?
Delivery usually takes 5–8 business days, depending on your location. You’ll receive tracking details via email or SMS once your order is shipped.

4. Can I cancel or change my order?
Yes, you can cancel or change your order within 24 hours of placing it by contacting our support team.

5. What is your return and refund policy?
We offer easy returns within 7 days of delivery for damaged or incorrect products. Refunds are processed once the product is received and inspected.

6. How can I contact customer support?
You can reach us anytime at smtrendz25@gmail.com or use the Contact Us form on our website.

7. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available on selected products. You’ll see the option at checkout if it’s eligible.

8. Are all your products genuine?
Absolutely ✅ All products listed on SM Trendz are verified and sourced from trusted suppliers to ensure quality and authenticity.

9. How can I track my order?
After your order is shipped, you’ll get an email or SMS with a tracking link. Click on it to see the latest delivery updates.

10. Do you provide seasonal discounts?
Yes, we run special offers during festivals and sale seasons. Stay tuned by following our social pages for upcoming deals!

11. What is SM Trendz? 

SM Trendz is your one -stop online store for unique gadgets, home essentials and trending products - all at affordable prices with quick delivery.

💬 Still have questions?
Contact us through the Contact Us page — we’re happy to help!